Personal information:

Rusty Australia is committed to protecting the personal privacy of our site visitors and customers. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and we take it seriously. Unless given consent to do otherwise, Rusty Australia will only collect and use personal information as set out below.

Collecting personal information:

Rusty Australia will not collect or monitor any personal information about you without your consent. The only personal information collected is what you have provided to us voluntarily.

Text marketing and notifications:

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

Use of tracking technologies:

Rusty Australia uses tracking technologies such as cookies to make the use of the website and services as convenient as possible. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Rusty, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. The Rusty Australia website will work with cookies disabled, but you will need to manually sign in each time you visit our website.
As you browse au.rusty.com advertising cookies are also placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with au.rusty.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.

Using and disclosing your personal information:

Personal Information is usually collected so that we can provide you with the goods that you want. We may also use your personal information for other reasons, including: Providing information to you on our newest products, promotions and news (unless you tell us not to and you can do this at any time); and Customer services activities after a sale.
For the purpose described above, information may be shared with Rusty Australia group companies either in Australia or overseas. Also, in order to operate the website, personal information may also be shared with a third-party service provider (like a courier company), a non-Company group company.

Access to your personal information: 

You have the right to review the information that may be recorded on Rusty Australia’s database. Information may be reviewed and corrected by contacting Rusty Australia via email: online@rusty.com.au (hours include 7:30am to 5pm AWST from Monday to Friday).

Rusty Australia and links to other websites:

Rusty Australia provides links to websites outside of the Rusty Australia website. These linked sites are not under the control of Rusty Australia, and Rusty Australia is not responsible for the conduct of companies linked to the Rusty Australia website, nor for the performance or otherwise of any content and/or software contained in such external websites.

Problems or queries:

Queries relating to the Privacy Policy, or any problems or complaints may be directed to our customer service team via email: online@rusty.com.au (hours include 8:30am to 4pm AWST from Monday to Friday).